Join Our Team
Our Story
Founded in 2015 with a simple vision— to create a welcoming, innovative space where beauty and community come together — our salon has become a trusted cornerstone in West Des Moines. From the very beginning, we set out to offer more than just exceptional services; we wanted to build relationships, foster creativity, and provide a place where both our stylists and guests felt valued and inspired. Over the years, our salon has grown into a place known for its unmatched reputation for quality and personalized care. Our stylists are at the heart of everything we do, and we take pride in the collaborative environment we’ve created, where education is a top priority and every stylist has the opportunity to grow and thrive. We believe that when our stylists succeed, our guests experience the best possible service, and that’s the foundation of the lasting relationships we’ve built with our loyal community. We’re proud to have served so many amazing clients, who have become more like family over the years. The trust they place in us is something we never take for granted, and we work tirelessly to ensure they always leave our salon feeling their absolute best. As we reflect on all the memories, milestones, and connections that have made our journey so special. We’re grateful for our dedicated team, our loyal guests, and the community that has supported us along the way. We look forward to continuing to serve and grow with you for many more years to come.
Our Mission & Core Values
Our mission is to build a salon community focused on self care, growth and celebration of each guests individual style-all while building confidence and joy in every guest through superior services and a warm, welcoming environment
Our core values are not just words, they are the foundation of everything we do. As a leading salon, we understand that our success goes beyond just exceptional services; it’s about the relationships we build, the environment we create, and the impact we have on our community.
The foundation of our successful salon is the client experience. Our salon focuses on making every guest feel valued, heard, and pampered, which creates a loyal client base and generates positive word-of-mouth. We believe personalized service, attentiveness, and exceeding expectations should always be prioritized.
Customer Centered Service
Collaboration & Teamwork
A positive and collaborative team environment is vital for our salon success. When our stylists work together, sharing ideas and supporting one another, it promotes a sense of community that enhances creativity and efficiency. Refinery Hair’s team spirit translates into an exceptional experience for clients, as they interact with a unified, supportive salon community.
In an industry where trends and techniques change rapidly, ongoing education is crucial for our stylists to remain competitive and confident in their craft. Investing in education not only ensures the highest quality service, but also creates confidence and comfortability with guests, that they are receiving the best of the best.